Privacy Policy

shazamcasino provides this privacy policy to explain the collection, use, disclosure, and protection of personal information for all users and visitors of shazam777.com. This policy applies to casino players and any individuals accessing the website, in accordance with Australian privacy laws and online gambling regulatory standards. Effective date: 1 January 2025.

Who We Are

OBSERVE: Identification of operator, legal status, registration, and contact information.
EXPAND: Integration of legal address, company structure, and key contacts.
REFLECT: Precise presentation of all legally required operator details, facilitating user trust and regulatory transparency.

• Legal Entity: shazamcasino is operated by Alistair Solutions N.V., registered under the laws of Curaçao. Legal address: Kaya Richard J. Beaujon Z/N, Curaçao.
• Licensing: shazamcasino operates under a Curacao eGaming license (valid through 2025), authorizing online gambling services for users, including Australia. Further clarification on the exact license number or N.V. entity details will be provided upon official regulatory request.
• Contact Person: For all privacy-related inquiries, contact the Data Protection Officer (DPO) by email at [email protected]. General queries can be directed to [email protected].

What Personal Data We Collect

OBSERVE: Identify all user and technical data collected.
EXPAND: Recognize behavioral and payment data, cookies, and bio-data as compliance with AU and online gaming standards.
REFLECT: Present a structured and detailed list to ensure transparency and user awareness.

• Personal Identification: Full name, date of birth, address, e-mail, and phone number to verify identity and comply with Know Your Customer (KYC) obligations.
• Account Data: Username, account history, preferences, and verification documentation.
• Technical Data: Device information, IP address, geolocation, browser type, operating system, and log files to ensure platform integrity.
• Payment Data: Payment instrument details (card, bank, e-wallet), transaction history, and withdrawal records.
• Behavioral Data: Betting, gaming, and transaction history, website interaction logs, navigation patterns, and session duration.
• Cookies & Tracking: Session cookies, persistent cookies, third-party tracking technologies, and analytics pixels.
• Communication Data: Customer support correspondences and chat logs.

Legal Basis for Processing

OBSERVE: Catalog AU and international legal bases for data processing.
EXPAND: Incorporate contractual, legal, regulatory, and consent-based grounds.
REFLECT: Ensure all processing aligns with lawful requirements, including AU Privacy Act (Cth) and AML/CTF rules.

1. User Consent: Your consent is obtained for all activities not strictly required for regulatory or contractual purposes, such as marketing.
2. Contract Fulfillment: We process data to enable your access to casino services, account management, and execute transactions.
3. Legal Obligations: shazamcasino must comply with obligations under gaming laws, the Australian Privacy Act 1988, and anti-money laundering (AML/CTF) requirements, which mandate identity verification and transaction monitoring.
4. Legitimate Interests: Data is processed to maintain security, prevent fraud or abuse, conduct analytics for service improvement, and facilitate dispute resolution, with such interests balanced against your privacy rights.

Purpose of Processing

OBSERVE: List all permissible, essential usages of personal data.
EXPAND: Detail uses for platform operation, improvement, compliance, and marketing.
REFLECT: Document all user-focused and regulatory-driven purposes compliant with AU standards.

• Service Provision: Operating user accounts, processing transactions, delivering casino and gaming services via shazam777.com.
• Platform Enhancement: Analyzing usage trends and feedback to improve website performance and user experience.
• Marketing & Communication: Sending promotional materials, updates, and service notifications (subject to your consent and option to opt-out at any time).
• Analytics: Using aggregated data to monitor website performance, detect trends, and optimize offerings.
• Fraud & Risk Management: Identifying suspicious activities, protecting against unauthorized access, and upholding legal obligations under AU and international gambling laws.
• Regulatory Compliance: Fulfilling KYC/AML requirements, verifying age and location, and adhering to all reporting duties mandated by regulators.

Disclosure & Sharing

OBSERVE: Assess who may receive personal data and under which circumstances.
EXPAND: Identify all recipients: service providers, payment partners, regulators, affiliates, and third parties.
REFLECT: State explicit criteria governing all disclosures, ensuring user protection and legal transparency.

1. Payment Processors & Financial Institutions: Sharing is required to facilitate deposits, withdrawals, and payment verification.
2. Service Providers: External partners delivering IT, analytics, anti-fraud, marketing, and customer support services may receive relevant data subject to contractual safeguards.
3. Regulators & Law Enforcement: Data may be disclosed to authorities to resolve investigations, comply with subpoenas, or fulfill statutory requirements, particularly for Australian and Curaçao regulatory bodies.
4. Affiliates & Advertising Networks: Information is shared for marketing purposes only with your express consent and always in compliance with applicable privacy laws.
5. Corporate Transactions: If shazamcasino (on shazam777.com) undergoes a merger, acquisition, or sale, user data may be transferred subject to protective measures.

International Transfers

OBSERVE: Identify regions of data transfer outside Australia.
EXPAND: Describe transfer mechanisms, including intra-group transfers.
REFLECT: Articulate protective legal instruments, ensuring compliance with AU data export controls and industry best practice.

• Data Hosting: Personal data may be stored or processed in Curaçao, European Union, or other jurisdictions where shazamcasino and its service partners operate. Exact server locations may vary to optimize performance and compliance.
• Transfer Safeguards: All international transfers employ Standard Contractual Clauses (SCCs) or equivalent legal protections, ensuring your rights are respected even outside Australia. Non-AU parties must offer standards substantially similar to those required under the Australian Privacy Principles.
• User Notification: You will be informed of any material changes to transfer mechanisms or new recipient countries before such changes take effect.

Data Retention

OBSERVE: Determine retention periods for all collected categories.
EXPAND: Define deletion triggers and user-requested erasure process.
REFLECT: Ensure all retention practices meet or exceed Australian legal standards and gambling industry guidance.

1. Retention Timeline: Personal data will be retained for no more than five (5) years following account closure or last activity, fulfilling obligations under AU AML/CTF laws and Curacao licensing terms.
2. Legal and Regulatory Retention: Transaction and identity verification records may be kept for the legally required minimum period to comply with Australia's financial reporting and anti-fraud standards.
3. Deletion on Request: Subject to mandatory legal obligations, you may request erasure of your data by contacting [email protected]. Data not required to be retained is deleted or de-identified as soon as processing purposes end.

Regional Compliance Note: Retention obligations may be extended under specific Australian laws if legal investigations or disputes arise.

Your Rights

OBSERVE: Align with AU and global data subject rights.
EXPAND: Provide mechanisms for exercise of rights.
REFLECT: Clearly articulate options and limitations, integrating robust user empowerment and transparency.

• Access: You have the right to request copies of your personal data held by shazamcasino via shazam777.com.
• Correction: You may request corrections to any personal information that is inaccurate or incomplete.
• Erasure: Subject to legal exceptions, you may request deletion of your data.
• Restriction of Processing: You may request restrictions on how your data is processed in certain circumstances.
• Objection: You have the right to object to the processing of your personal data for marketing or profiling purposes at any time.
• Portability: You may request to receive your supplied data in a structured, commonly used, and machine-readable format.
• Marketing Consent Withdrawal: You may withdraw your consent to marketing communications at any time, with effect from the date of withdrawal.
• Complaint: If you believe your rights have been infringed, you may contact our DPO or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Cookies & Tracking Technologies

OBSERVE: Enumerate all tracking mechanisms and their uses.
EXPAND: Describe management tools, controls, and user options.
REFLECT: Provide transparent guidance enabling informed user choice and consent.

1. Session Cookies: Facilitate website navigation, user authentication, and essential casino functionality. Deleted when you close your browser.
2. Persistent Cookies: Enhance experience by remembering user preferences and maintaining login status across sessions.
3. Third-Party Cookies: Used for analytics (e.g., Google Analytics), advertising, and affiliate tracking, subject to explicit user consent.
4. Management: You can manage or disable cookies at any time via your browser settings or opt-out panel available on shazam777.com. Disabling cookies may affect some website features.
5. Opt-Out and Consent: Consent is required for non-essential cookies. You can adjust or revoke your preferences at any time.

Data Security

OBSERVE: Review implemented technical and organizational security measures.
EXPAND: Include modern encryption, restricted access, staff training, and auditing controls.
REFLECT: Demonstrate industry-standard security aligned with AU regulatory requirements and best practice.

• SSL Encryption: All data transmitted between your device and shazam777.com is protected with industry-standard Secure Socket Layer (SSL) encryption.
• Data Access Control: Access to personal data is restricted to authorized personnel only, using role-based permissions and multi-factor authentication.
• Data Storage: Sensitive information, including payment data, is stored in encrypted databases with state-of-the-art protocols.
• Monitoring & Audits: Regular security audits and monitoring processes detect unauthorized access, anomalies, or data breaches in real-time.
• Staff Training: Employees receive mandatory training on privacy protection, cybersecurity awareness, and AU's Privacy Act requirements.

Complaints & Contacts

OBSERVE: Display available channels for privacy-related communications.
EXPAND: Clarify complaint procedure and regulatory recourse.
REFLECT: Ensure accessibility and accountability for resolution.

• Contact: Direct all privacy and data protection inquiries to our DPO at [email protected].
• Complaint Procedure: If you have concerns about how your data is handled, contact us first for resolution. If not satisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

Updates

OBSERVE: Note policy update process and communication channels.
EXPAND: Include method of notification and revision tracking.
REFLECT: Offer assurance of user awareness for any important changes.

• Notification of Changes: Users will be notified of any material changes via prominent notice on shazam777.com and/or by e-mail, where appropriate, before such updates become effective.
• Version and Review: The current privacy policy is effective as of 1 January 2025. Users are encouraged to check this page regularly for updates.

Regional Compliance Note: All updates will ensure continued compliance with Australian data protection and online gambling laws.