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Terms & Conditions

These Terms govern your relationship with the operator of shazamcasino, accessible exclusively via shazam777.com. Please read these Terms carefully, as they specify your rights and obligations when using this site. These Terms become effective as of 1 January 2025 and apply to all users located in Australia or accessing from Australian territory, as well as any other jurisdictions as may be relevant. By creating an account or continuing to use shazam777.com, you confirm acceptance of these Terms and all applicable rules, policies, and requirements.

Definitions

  • Operator: The legal entity responsible for running shazamcasino, exclusively accessible via shazam777.com. For the purposes of these Terms, this refers to Alistair Solutions N.V., with a registered address at Kaya Richard J. Beaujon Z/N, Curaçao, operating under Curacao eGaming license (validity through 2025).
  • User: Any individual accessing or using services provided by shazamcasino via shazam777.com.
  • Player: A registered User who has completed the Account Registration process and is eligible to place bets or wagers.
  • Bet: Any risk-based stake placed by a Player on a game, event, or outcome using the shazamcasino platform.
  • Bonus: Any promotional reward, free spins, match deposit, or similar offer made available to Players subject to specific promotional terms.
  • Wager: The action by which a Player commits funds, real or bonus, in any game or promotional event.
  • KYC (Know Your Customer): Verification procedures where Players must provide personal identification documents for legal compliance.
  • Terms: This contractual document and any referenced additional rules or policies as posted on shazam777.com.

Account Registration

Eligibility and Age Requirements

  • Minimum Age: All Users must be at least 18 years old to register and participate in shazamcasino via shazam777.com. Documentation may be required to verify age and legal capacity at any point.
  • Jurisdictional Restrictions: Users must not be physically located in a jurisdiction that prohibits online gambling or where shazamcasino does not hold the necessary local license.

Registration Process

  1. Account Creation: Users must complete an online registration form, providing true, accurate, and complete information, including a valid email address.
  2. Email Verification: Users are required to verify their email address by following the activation link sent to the submitted email.
  3. KYC Documentation: The Operator may request government-issued identification, proof of address, or financial source documentation to comply with AU and Curacao anti-money laundering and responsible gambling regulations. Failure to provide KYC documents on request may result in suspension or closure of the account.

User Obligations

  • Accuracy of Data: Users must ensure that provided registration details remain accurate and up-to-date. It is prohibited to register in another person's name or on behalf of a third party.
  • Password Security: Users are responsible for safeguarding passwords and login credentials. The Operator is not liable for losses arising from unauthorized access due to insecure storage of credentials.
  • One Account Policy: Each User may register and maintain only one account. Duplicate accounts may be terminated and winnings forfeited at Operator's discretion.

Regional Compliance Note: In accordance with AU law, shazamcasino via shazam777.com utilizes KYC protocols compatible with the Australian Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and adheres to Curacao licensing standards.

Betting & Gameplay Rules

Bet Placement and Limits

  • Types of Bets: Players may place bets on games and events as made available by shazamcasino via shazam777.com, subject to specific game rules and odds displayed on the site.
  • Minimum/Maximum Bets: Each game or event may specify applicable minimum and maximum bet limits. Bets outside these limits may be rejected.

Bet Cancellation and Modification

  • Review Before Confirmation: Players are responsible for reviewing bet details prior to final confirmation. Once submitted and accepted, bets cannot be cancelled, except if an obvious technical error is identified and acknowledged in writing by the Operator.
  • Technical Malfunctions: The Operator reserves the right to cancel or void bets affected by technical failures, evident errors in odds, or fraudulent activities.

Player Conduct and Chat Rules

  • Prohibited Behavior: Harassment, abusive language, insults, or any form of discriminatory or fraudulent conduct is strictly prohibited in live casino and chat functions. Violations may result in suspension or permanent banning of accounts and forfeiture of funds.
  • Fair Play: Any attempt at game manipulation or use of unfair betting strategies (such as bots or collusion) is grounds for immediate account suspension and report to regulatory authorities.

Regional Compliance Note: All gameplay is subject to both Curacao eGaming regulatory standards and, for AU users, aligns with principles in the Interactive Gambling Act 2001 prohibiting provision of unlicensed gambling services to Australian residents; shazamcasino does not provide locally licensed services in Australia but enforces strict age and identity verification, integrity, and anti-fraud measures for AU-based players.

Bonus Terms

Bonus Activation and Wagering

  • Activation Requirements: Bonuses are credited upon meeting qualifying conditions-such as minimum deposit, entering bonus codes, or participation in specified promotions-made clear on shazam777.com.
  • Wagering Requirements: Bonuses are subject to mandatory wagering multiples (e.g., 30x). Unless specified otherwise, all bonus money and winnings must be wagered the required number of times within 30 days of receipt (or as specifically stated in the promotion).

Prohibited Actions and Game Restrictions

  • Excluded Games: Certain games may be restricted from contributing to bonus wagering requirements. A full list of excluded games is published on shazam777.com and updated as required.
  • Abuse and Collusion: Systematic attempts to exploit bonus offers-such as using multiple accounts or minimal risk betting-are prohibited and may result in forfeiture of all bonus funds and winnings, account closure, or permanent exclusion from promotions.

Combination and Stacking of Bonuses

  • Single Bonus Rule: No more than one bonus or promotional offer may be active per Player at any time, unless otherwise explicitly authorized in writing by the Operator.

Regional Compliance Note: All bonus offerings align with Curacao eGaming code of conduct and, for AU-based users, are structured to comply with legislation prohibiting inducements, deceptive promotions, or misleading advertising.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Accepted Methods: Players may transact using credit/debit cards, major e-wallets, and supported cryptocurrency options as listed and updated on shazam777.com.
  • Account Ownership: All transactions must be made using payment methods held in the Player's own name. Third-party deposits or withdrawals are strictly prohibited.

Limits, Fees, and Processing Times

  • Deposit/Withdrawal Limits: Minimum and maximum transaction limits vary by method. Standard withdrawal minimum is AUD 30; maximum per transaction varies according to payment channel and is detailed on shazam777.com.
  • Processing Times: Deposits are generally immediate or processed within one hour. Withdrawals are processed within three business days following successful KYC verification, and subject to payment provider timelines.
  • Fees: The Operator does not charge fees for deposits or withdrawals unless explicitly stated. Third-party payment provider fees may apply.

Refund and Bonus Reversal Policy

  • Refund Eligibility: Refunds may be granted solely at Operator's discretion in cases of manifest technical error, unauthorized account access, or proven fraud, subject to documented evidence. Bonus funds are non-refundable and may be removed where abuse or breach is identified.
  • Disputed Transactions: Players must contact customer support within 30 days of any disputed payment for review and resolution in accordance with these Terms.

Regional Compliance Note: All payment handling and anti-money laundering procedures are conducted in line with Curacao license standards and by reference to the Australian Anti-Money Laundering and Counter-Terrorism Financing Act 2006. KYC and transactional monitoring are enforced for all AU-based players. Cryptocurrency acceptance may be subject to additional identity verification.

Limitation of Liability

Operator Obligations

  • Fairness and Accuracy: The Operator commits to providing games that are fair, random, and tested in accordance with Curacao eGaming standards. All published game results are final and binding, except in the case of manifest error, fraud, or technical malfunction acknowledged in writing.

Exclusions and Limitations

  • Technical Failures: The Operator is not liable for losses resulting from system errors, server outages, network interruptions, or data corruption outside its direct control. Players acknowledge the inherent risk of internet-based transactions.
  • Indirect or Consequential Loss: The Operator will not be responsible for any indirect or consequential losses, damages, or expenses incurred by Users, whether for loss of profits, opportunity, or otherwise.
  • Maximum Liability: In any event, liability for proven loss or damage from a valid claim shall not exceed the amount of the specific bet, wager, or deposit giving rise to the claim.

Regional Compliance Note: These exclusions are subject to mandatory protections under the Competition and Consumer Act 2010 (Cth) or relevant state fair trading laws, and do not exclude liability for fraud, deliberate misconduct, or personal injury caused by negligence.

Intellectual Property Rights

  • Copyright Notice: All content, software, design elements, text, images, graphics, and trademarks displayed on shazam777.com are the exclusive property of the Operator or its licensors and are protected under applicable copyright and intellectual property laws.
  • Restricted Use: Users may view, print, and download material from shazam777.com solely for personal, non-commercial use. No part of the site may be copied, reproduced, distributed, transmitted, or otherwise exploited for commercial purposes without express prior written consent from the Operator.
  • Prohibited Actions: Any unauthorized use, reverse engineering, or attempt to modify site software or content is strictly prohibited and may result in legal action.

Privacy & Data Protection

  • Privacy Policy Reference: All collection, processing, and storage of personal data are conducted in accordance with the Privacy Policy as posted on shazam777.com. By registering and using the service, Users consent to such processing as required for operational, KYC, and regulatory purposes.
  • Data Security Standards: shazamcasino implements technical and organizational measures to protect user data against unauthorized access, alteration, or loss, in compliance with Curacao and AU standards.

Regional Compliance Note: For AU-based Users, data processing aligns with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles where applicable.

Changes to Terms

  • Notice of Updates: The Operator reserves the right to amend these Terms at any time, for regulatory or operational reasons. Notice of any material changes will be provided via email to registered Players and/or by prominent banner notification on shazam777.com at least seven days prior to the effective date, unless an earlier change is required to comply with law.
  • User Acceptance: Continued use of shazam777.com after the effective date of amended Terms constitutes acceptance. Users who disagree with changes must discontinue use and may request account closure and withdrawal of funds before the new Terms take effect.

Termination & Suspension

  1. Grounds for Suspension or Termination: The Operator reserves the right to suspend or permanently close accounts, block access, and/or withhold funds where there is reasonable suspicion of:
    • Violation of these Terms or other published policies
    • Provision of false or misleading information during registration or KYC procedures
    • Fraudulent activity, collusion, or prohibited conduct
    • Failure to verify age or identity, or breaching jurisdictional restrictions
  2. Procedure: Users will be notified via their registered email regarding any account action, with reasons cited and instructions for remediation if applicable.
  3. Refund of Funds: Subject to outstanding investigations, Users whose accounts are terminated will be refunded any legitimate remaining balances, excluding bonuses or winnings obtained by breach of these Terms.
  4. Appeal Process: Users may appeal account actions within 30 days by contacting support at [email protected].

Regional Compliance Note: Account actions adhere to principles set out in AU and Curacao regulation, including anti-money laundering, player protection, and fair treatment rules as applicable through 2025.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of Curaçao to the extent permitted, while taking into account mandatory provisions of Australian law for Users resident or physically located in Australia.
  • Jurisdiction: Any dispute arising from or relating to these Terms, use of shazam777.com, or shazamcasino services shall-unless otherwise required by applicable Australian law-be subject to the exclusive jurisdiction of the competent courts of Curaçao.
  • Dispute Resolution: Before initiating court proceedings, Users are required to contact customer support to seek amicable resolution. If unresolved, disputes may be referred to arbitration in Curaçao, subject to the parties' agreement, or otherwise be litigated as stipulated above.

Regional Compliance Note: This clause does not deprive AU-based Users of statutory rights under Australian Consumer Law, including the right to lodge complaints with the appropriate Australian authorities.

Contact Information

  • Customer Support: For support or account-related queries, contact the dedicated support team via email at [email protected].
  • General Enquiries: For general legal or regulatory enquiries, contact [email protected].
  • Postal Address: Alistair Solutions N.V., Kaya Richard J. Beaujon Z/N, Curaçao.
  • Official Website: https://shazam777.com
  • Author: Isla Carter

Regional Compliance Note: shazamcasino support for AU Users is exclusively via electronic channels, aligning with cross-border service standards and current regulatory frameworks.